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UChicago HELP

UChicago HELP is a collaborative program within Campus and Student Life made up of a robust set of systems and practices, including some resources that are available 24/7, that support and care for our students. UChicago HELP assists students in navigating academic and personal difficulties, while also ensuring that University community members (such as faculty, staff, and students) can connect students needing help with assistance in a timely manner.

UChicago HELP is comprised of the Dean-on-Call program, the Sexual Assault Dean-on-Call program, and the Bias Education and Support Team (BEST).

Learn more about UChicago HELP on our FAQ page.

Concerned about the Well-Being of a Student?

If you are concerned about the physical or mental well-being of a student or, a student’s behavior is causing you to worry about any future actions, please report your concern online or utilize the UChicago Safe App to directly text the Dean-on-Call. Once you are in the UChicago Safe App, press the UChicago HELP button. The Dean-on-Call can also be reached through the University of Chicago Police Department at 773-702-8181.  Ask that they page the Dean-on-Call and be prepared to leave a 10-digit call-back number. A Dean-on-Call is available 24/7.

By submitting the report, you can share your concerns about a student’s behavior, health, or well-being. The information you provide will help the University assist the student of concern with early intervention resources and strategies. The report will be reviewed and responded to within 24 hours of receipt or by the next business day.

The UChicago Safe App is available here:

Dean-on-Call Program

The Dean-on-Call, a university administrator who is available 24 hours a day, 7 days a week, provides guidance and support to students. The Dean-on-Call ensures that the full breadth of University resources is available to and working for a student in a critical incident.
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Sexual Assault Dean-on-Call Program

The Sexual Assault Dean-on-Call (SADoC) is the University administrator specifically trained in trauma-informed 40+ Hour Sexual Assault Crisis Intervention. This administrator is available 24/7.
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Bias Education & Support Team (BEST)

Members of the Bias Education & Support Team (BEST) help to support and guide students seeking assistance in determining how to handle incidents involving actions committed against them that are motivated by a bias against their identity, background, ability, or physical appearance.
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Academic Resources

Students in need of academic assistance or support can access central resources or resources available in their areas of study.
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Area Deans of Students

Your area Dean of Students should always be your first stop as you navigate the wide variety of offices and programs across the University.
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Medical and Mental Health Services

The University has many health, wellness, and medical resources available to help you stay well or feel better and learn valuable lifelong skills for cultivating and maintaining wellness. 
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Safety & Security Resources

Being aware of your surroundings and prepared for unexpected situations goes hand-in-hand with city life, and you can learn more information about the University's safety and security resources through this page.
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